Privacy Policy

How Nippon Auto Specialists collects, uses, and protects your information when you visit our website or book service.

Overview

This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to our website, online appointment requests, and digital contact forms. If you do not agree with this policy, please do not use our site.

Privacy details

Common questions about the information we collect and how it’s handled.

What information do you collect?

Information you provide (such as your name, email, phone number, vehicle details, and service request) plus basic technical data (such as IP address, browser type, and pages viewed).

How do you use my information?

To respond to inquiries, schedule and manage appointments, provide service updates, improve our website, and help prevent fraud and abuse.

Do you share my information?

We may share information with service providers who help us operate our website and communications (for example, hosting, email, analytics). We do not sell personal information.

Do you use cookies or analytics?

We may use cookies and similar technologies to remember preferences and understand site usage. You can control cookies through your browser settings; disabling cookies may affect site functionality.

How long do you keep data?

We keep personal information only as long as needed for the purposes described above, to meet legal and accounting requirements, and to resolve disputes.

How can I contact you about privacy?

Use our Contact page to reach us with privacy questions or requests. We’ll respond as soon as reasonably possible.

Your choices

Access and updates

You can request access to, correction of, or deletion of certain personal information we hold about you. You may also opt out of non-essential communications at any time. Some information may be retained where required by law or for legitimate business purposes (such as warranty, invoicing, and recordkeeping).

Vehicle being serviced in a clean garage bay